Your Privacy Matters

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Authentication information from your chosen sign-in provider

1.2 Document Processing

When you use our service to process bank statements, we temporarily process:

• Uploaded document content
• Extracted financial data
• Document metadata (file type, size, page count)

2. How We Use Your Information

2.1 Service Provision

We use your information to:

• Process and convert your bank statements
• Manage your account and credits
• Provide customer support
• Send important service updates

2.2 Service Improvement

We analyze service usage patterns to improve our conversion accuracy and user experience. This analysis is performed on anonymized data only.

3. Data Security

3.1 Storage and Processing

We employ industry-standard security measures:

• End-to-end encryption for document transmission
• Secure, temporary processing environment
• Immediate document deletion after processing
• Regular security audits and updates

3.2 Data Retention

We retain only essential account information and transaction records. Uploaded documents and extracted data are deleted immediately after processing is complete.

4. Your Rights

You have the right to:

• Access your personal information
• Request data deletion
• Export your data
• Opt-out of non-essential communications

Contact us at privacy@bankvert.com to exercise these rights.